Cancellation Policy

Effective Date: 12.12.2023

Thank you for choosing Mamadose. We understand that plans may change, and we aim to provide a flexible cancellation policy. Please read the following carefully to understand the terms and conditions related to cancellations.

1. Order Cancellation:

1.1 Cancellation Period:

• You may cancel your order within 24 hours of placing it for a full refund.

1.2 Cancellation Process:

• To cancel your order, please contact our customer support team at info@mamadosefunctionals.com with your order number and a request for cancellation.

1.3 Cancelled Orders After Shipping:

• Orders that have already been shipped cannot be canceled. Please refer to our return policy for information on returning shipped items.

2. Event or Service Cancellations:

2.1 Cancellation Period:

• For events or services, cancellations must be made at least 7 days before the scheduled date to be eligible for a full refund.

2.2 Refund Process:

• Refunds for event or service cancellations will be processed within 7 business days after the cancellation request is approved.

3. Non-Refundable Items or Services:

3.1 Exceptions:

• Some items or services may be non-refundable. Please check the product or service description for any specific terms related to non-refundable items.

4. Contact Information:

For any questions or concerns regarding our cancellation policy, please contact us at info@mamadosefunctionals.com